Terms & Conditions
Copyright Original art remains the property of Pelargon Design AB. The client agrees to indemnify and hold the Artist harmless against any and all claims, costs, and expenses, including attorney’s fees, due to materials included in the work at the request of the client for which no copyright permission or privacy release was requested, or for which uses exceed the uses allowed pursuant to a permission or release.
Licensing Our products can be used for personal use / Resale to consumers for personal use; Can not be used for making wax seals for resale / Selling to a business for commercial use.
Company pelargondesign.com is a design studio and an e-commerce company that sells wedding stationeries, home decorations and is operated by Pelargon Design AB. The company is based at Sankt Eriksgatan 52, 112 34 Stockholm, Sweden.
Prices and payment Each item is stated with price including VAT. At the checkout you can see the total price including VAT, shipping and payment - We offer our customers payment through the following payment methods: Visa, Mastercard, PayPal and Swish. For orders with delivery address outside Sweden, any customs costs and taxes are paid by you.
Withdraw The right of withdrawal is valid for 14 days from the time you received the item. You have of course the right to open the package to take a closer look at the product. The item returned must be unused, in complete original packaging and in undamaged condition. Always contact us at hello@pelargondesign.com before you return an item, and you will receive information about the return address. When returning an item, you are responsible for the return cost. Refund of the order amount or cancellation of issued invoice shall be made by Pelargon Design within 14 days from the date on which the returned item is received.
Right of withdrawal does not apply in case The customer has purchased a limited Print that is numbered. If the Customer has purchased a Custom Product or a Product with a significant custom item, such as a custom wax stamp, the Customer is not eligible for the Right of Withdrawal.
Guarantees and service If there is a visible damage that has occurred before the delivery is received, the product can be complained about. In such cases, email hello@pelargondesign.com. If it turns out that the product is damaged, the consumer will be reimbursed for shipping costs and will be sent a new similar product where Pelargon Design is responsible for shipping.
Privacy Policy When you place your order with us, you provide your personal information. In connection with your registration and order, you agree that we store and use your information in our business to fulfill the agreement with you. Under the new GDPR Act, you have certain rights regarding the information we have registered about you.
Gift card Gift cards sold with us are valid for one one year from payment and can be purchased at the Pelargon Design Online Store. When the validity period has passed, it is not possible to pay with the gift card or reactivate the card. The remaining balance on the gift card is non-refundable. The gift card is a valuable document that must be stored securely and cannot be exchanged for money. Lost or stolen gift cards will not be refunded.
Delivery time The delivery time is estimated to be 3-5 working days within Sweden and sent by DHL, Postnord, Bring or Fedex depending on choice at checkout. To other countries it takes between 7-15 working days depending on the country.
Complaint If there is a visible damage that has occurred before the delivery is received, the product can be complained. If it turns out that the product is damaged, the consumer will be reimbursed for shipping costs and will be sent a new similar product where Pelargon Design is responsible for shipping. Contact hello@pelargondesign.com if an injury on the package or product has occurred.
Obligation to repay We shall, if you have exercised your right of withdrawal, repay what you have paid for the product as soon as possible or no later than within 14 days from the day we received the product. The consumer bears the return cost when you return the item. Pelargon Design always pay the return cost for sending back a complained product.
Cookies This online store uses cookies according to the Electronic Communications Act, July 25, 2003. A cookie is a small text file that is stored on your computer and which contains information to help the online store identify and track users. Cookies are available as session cookies and as cookies that are stored permanently on your computer. During your first visit to the online store, your browser will be assigned a session cookie that is unique and used to not confuse you as a user with other users. In order to use the online store, you should allow cookies in your browser. This type of cookie is only used to give you as a visitor a better experience and support and does not store any personal information about you. Cookies can be deleted. In this online store, cookies are used, for example, to keep track of your shopping cart, your settings and which pages you have visited in order to give you a better customer experience and support.
FORCE MAJEUR An event such as outside the control of the Pelargon Design, which could not reasonably have been foreseen, shall be attributed to force majeure, which means that the Pelargon Design is released from its obligations to fulfill concluded agreements.
Other Pelargon Design AB reserves the right to change all information without prior notice. If a sale item has expired, Pelargon Design AB has the right to cancel the purchase and refund any amounts paid in advance. Pelargon Design AB reserves the right to make typographical errors in texts on this website. Pelargon Design AB also does not guarantee that all images accurately reflect the true appearance of the products. Pelargon Design AB reserves the right to adjust prices and any price errors.